Questions & Answers

Frequently Asked Questions

Everything you need to know before visiting Golden Dubai Jewelers or choosing your next piece.

01 What types of jewelry do you carry?

We carry a wide selection of fine jewelry, including chains, rings, earrings, pendants, bracelets, and matching sets. Our collection includes 10K through 24K gold as well as silver pieces. Selection may vary, so visit us to see what is currently available.

02 Where is Golden Dubai Jewelers located?

You can visit us at 1 Galleria Drive in Middletown, New York, inside the Galleria at Crystal Run. For directions or help finding the store, call us at (845) 673-1063.

03 Do you offer jewelry and watch repairs?

Yes. Golden Dubai Jewelers offers jewelry and watch repair services, along with professional polishing. Bring your item into the store so our team can inspect it and explain the recommended service, timing, and price.

04 What is the difference between 10K, 14K, 18K, and 24K gold?

The karat number describes how much pure gold is in the piece. Higher-karat gold has a richer gold content and color, while lower-karat gold is blended with more strengthening metals. Our team can help you compare appearance, durability, and budget so you can choose what fits you best.

05 Can you help me find the right size or style?

Absolutely. Whether you are shopping for yourself or choosing a gift, our team can help you compare sizes, lengths, metals, and styles. Visiting in person is the best way to see how a piece looks and feels before making your choice.

06 Do you offer custom pieces or special orders?

Customization and special-order availability can depend on the piece you have in mind. Bring your inspiration, preferred metal, sizing details, and budget to the store, and our team will walk you through the available options.

07 How should I care for my jewelry?

Store each piece separately, avoid harsh chemicals, and remove jewelry before swimming, heavy exercise, or physical work. Use a soft cloth for gentle cleaning. For a deeper clean or help with a delicate piece, ask our team about professional polishing.

08 What are your current store hours?

Store and mall hours can change during holidays or special events. For the most current hours, view our Google Business Profile or call the store before your visit.

View Golden Dubai on Google