Acceptance of Terms
By accessing or using our website, creating an account, submitting information, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the website. You must be legally capable of entering a binding agreement to make a purchase.
Products and Availability
We make reasonable efforts to describe and display our jewelry accurately. Colors, dimensions, weights, finishes, stone characteristics, and other details may appear differently depending on photography, lighting, screens, and natural variation. Product descriptions and images are provided for general information and are not a guarantee of exact appearance unless expressly stated.
Availability and inventory may change without notice. We may limit quantities, discontinue products, or correct product information at any time.
Prices, Taxes, and Payment
Prices are shown in U.S. dollars unless stated otherwise and may change without notice. Applicable taxes, shipping charges, and other disclosed fees will be added at checkout. You authorize us and our payment providers to charge the payment method submitted for your order. We may correct pricing or listing errors and cancel affected orders, including after an order confirmation is generated, with an appropriate refund of amounts collected.
Orders and Acceptance
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may decline, limit, hold, or cancel an order for reasons including product unavailability, suspected fraud, payment issues, listing errors, shipping restrictions, or legal requirements. If we cancel an accepted paid order, we will issue an appropriate refund to the original payment method.
Shipping and Store Pickup
Available fulfillment methods, charges, estimates, and instructions are shown during checkout or communicated at the time of purchase. Delivery dates are estimates and may be affected by carriers, weather, address issues, security review, or circumstances beyond our control. You are responsible for providing accurate contact, shipping, and pickup information.
For pickup orders, the person collecting an order may be required to present the order confirmation, valid identification, and the payment card used. Contact us promptly about delayed, missing, damaged, or incorrect orders.
Returns, Exchanges, and Cancellations
Return, exchange, cancellation, and refund eligibility is governed by the policy or terms displayed at checkout, stated on the product page, printed on your receipt, or communicated at the time of purchase. Certain custom, altered, engraved, worn, damaged, special-order, or final-sale items may be ineligible where disclosed.
Do not send or deliver an item for return without first contacting us for instructions. Nothing in these terms limits rights that cannot be waived under applicable law.
Jewelry and Watch Repairs
Repair services may require inspection and a separate estimate. Estimates may change if hidden damage or additional work is discovered. Timing is approximate. You represent that you are authorized to submit each item for service. Although we use reasonable care, pre-existing weakness, prior repairs, fragile stones, worn settings, and inherent material conditions may affect service outcomes. Any specific repair terms provided on an estimate, claim ticket, or receipt also apply.
Accounts and Acceptable Use
You are responsible for maintaining the confidentiality of account credentials and for activity under your account. You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content through automated means, impersonate another person, submit false information, or use the website for unlawful or fraudulent activity.
Intellectual Property
The website and its text, graphics, photographs, logos, design, arrangement, and other content are owned by or licensed to Golden Dubai Jewelers and protected by applicable intellectual-property laws. You may use the website for personal, noncommercial shopping purposes only. No rights are transferred except the limited right to use the website under these terms.
Third-Party Services and Links
Our website may use or link to third-party platforms, payment providers, carriers, maps, social networks, and other services. Those services are governed by their own terms and policies. We are not responsible for third-party websites, content, availability, or practices.
Disclaimers
To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” We disclaim warranties not expressly provided, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not guarantee uninterrupted, error-free, or completely secure website operation. Product warranties, if any, will be those expressly stated at the time of sale.
Limitation of Liability
To the fullest extent permitted by law, Golden Dubai Jewelers and its owners, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. Our aggregate liability for a claim relating to a product or transaction will not exceed the amount you paid for the product or transaction giving rise to the claim. These limitations do not apply where prohibited by law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Golden Dubai Jewelers harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the website, violation of these terms, or infringement of another person’s rights.
Governing Law and Disputes
These terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute not resolved informally will be brought in a court of competent jurisdiction serving Orange County, New York, unless applicable law requires otherwise.
Changes and General Terms
We may update these terms by posting a revised version with a new effective date. Continued use after an update constitutes acceptance of the revised terms. If any provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. These terms, together with transaction-specific terms and our Privacy Policy, form the agreement concerning website use.